Backstage Pass with GDA Speakers

War-Time Interrogator’s Secret to Trust with Eric Maddox

GDA Speakers Episode 27

On this episode of Backstage Pass, Eric Maddox discusses the importance of empathy-based listening in building trust and effective communication in both personal and professional settings. 

Key topics in this episode include:

  • Empathy-based listening is crucial for building trust.
  • Organizations need to focus on understanding their clients.
  • Listening is more important than pitching in conversations.
  • Trust is the foundation of effective partnerships.
  • Empowerment within teams leads to better outcomes.
  • How Eric’s techniques can be applied across various industries.
  • Empathy-based listening vs. sympathy-based listening.

Visit gdaspeakers.com to learn more about bringing Eric Maddox to your next event!